Who we are

Our Vision

We intend to :

Gain the trust and loyalty of our existing and future customers, by offering them products and services that are transparent and targeted.

Meet our commitments to deliver mobility solutions, improve our customer experience and reduce costs.

Contribute to the development of new consumption patterns and technologies through new opportunities.

Be efficient with increasingly improved offers tailored to evolving situations.

Provide continuous training to our teams with adequate human and financial resources so they can meet the changing needs of our customers.

Strive for excellence with the highest quality of service in our industry.

Our Mission Statement

By listening and understanding our clients’ needs, we intend to bring forth quality solutions to ensure total satisfaction.

Quality of service means meeting existing and future needs through constant innovation in terms of mobility and technology.

These commitments frame our processes, investments and resources and fuel our ambition for continuous improvements.

We have our customers at heart: taking great care of them is our core business and number one priority!

Our Values

Our ambition is to earn our customers’ trust and this why we stand out.

At each step of the rental, our team is responsive, professional and available.

We build our growth on founding values that we share with each member of our staff.

These common values are essential to carry out the mission that we set up for ourselves: team spirit, professionalism, innovation, fulfilling our commitments, integrity and diversity. These values are our strength.

Our story

SALVA is a Groupe LORET company, leading operator in the vehicle and telecommunications industries.  

For 50 years, we have been a trusted international franchisee operating under the brand name Hertz.

We’re the leading car rental company in Guadeloupe, Martinique and French Guiana and one of the most influential players in the mobility industry.

• A fleet of up to 2,500 vehicles
• 20 categories of passenger vehicles
• 10 categories of commercial vehicles
• 3 categories of heavy vehicles and refrigerated trucks
• A team of 100 women and men in peak season.

Present in the three French overseas departments with 18 locations spread over the main airports, tourist areas, ports and business centers, as well as one counter in the island of Marie-Galante (part of Guadeloupe), we offer the largest network of car rental locations in our territories.